How many Immigration offices are in Kenya? There are about ten immigration offices in Kenya with several others in first-world states such as Washington DC, London, Pretoria, Paris, Berlin, and Dubai. We have detailed their locations and contacts to ease all passport-related services.
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Massive decentralization of passport issuance services which took effect during the reign of Fred Matiangi as Cabinet Secretary for Interior Affairs continues to benefit millions of Kenyans. Gone are the days when Kisumu, Mombasa, and Nairobi regional offices witnessed long queues and huge backlogs.
List of 7 immigration offices in Kenya
Kenyan immigration offices run under the Ministry of Interior and Coordination of National Government. Primary objectives include the issuance of passports among other crucial travel documents.
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These centres are indeed the heartbeat of national security and social-economic development.
For that reason, the roles of immigration boss Alexander Muteshi Imbenzi and Interior CS, Prof Kithure Kindiki are both critical.
Where is the immigration office in Kenya?
The headquarters of immigration offices in Kenya are located in Nyayo House, Ground floor, North Wing.
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Tabulated are telephone numbers for key sectors.
| Department | Phone Number |
| Passport 1 | +254110923422 |
| Passport 2 | +254110923423 |
| Visa 1 | +254110922063 |
| Visa 2 | +254110922064 |
| Visa 3 | +254112620512 |
| Visa 4 | +254112620693 |
| Hotline | +254110922065 |
| Permits | +254707657991 |
| Permanent Residence | +254707658694 |
| Citizenship | +254707658755 |
| Landline | +0202222022 |
| FNM 1 | +254110923424 |
| FNM 2 | +254110923425 |
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Reliable sources say opening more immigration outlets was occasioned by long queues and the introduction of the e-passport system in 2017.
1. Immigration office Nairobi contacts
Nairobi immigration head offices are located in Nyayo House near the President’s office.
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How do I contact the immigration office in Nairobi?
| Phone number | +254202222022 |
| P.O Box | 30191 |
| Postal Address | 00100, Nairobi |
| dis@immigration.go.ke | |
| @ImmigrationDept |
2. Mombasa immigration office contacts
Immigration offices in Mombasa are located inside Uhuru Na Kazi Building along Mama Ngina Drive, nearby Fort Jesus Museum.
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Contacts for the coastal region immigration offices are as follows;
| Phone number | 041222676 |
| Fax | 0412222585 |
| P.O Box | 908284 |
| Postal Address | 80100 |
3. Kisumu immigration office contacts
The department of immigration has regional offices in Kisumu within Nyanza Building, off Jomo Kenyatta Highway. In the vicinity is the Kenya Ports Authority.
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These long-standing government offices sit at the cross-road of Achieng’ Oneko Road and Awour Otieno Road.
| Phone number | +254110923422 |
| Email Address | dis@immigration.go.ke |
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Contacts for the newly opened Nakuru, Eldoret, Embu, and Kisii branches are as follows.
4. Nakuru immigration office contacts
Where can I renew my passport in Nakuru? South Rift immigration offices are located along Moi Road in Nakuru City, opposite the governor’s office and next to NEMA offices.
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Also in the neighbourhood are CID headquarters Nakuru.
| Phone number | +254110923422 |
| P.O Box | 2870 |
| Postal address | 20100 |
5. Kisii Immigration office contacts
Immigration offices in Kisii are located next to the Kisii County Commissioner’s office and are within reach of the ABSA Bank Kisii branch.
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Can I apply for a passport in Kisii? Both nationals and foreigners can apply for a passport at the Kisii Immigration office upon initiating the process on eCitizen portal.
| Phone number | +254582030005 |
| Telephone | 0714783426 |
| P.O Box | 4550 |
| Postal address | 40200 |
6. Eldoret immigration office contacts
How do I get a passport in Eldoret? Visit Eldoret Immigration offices located within Public Works Building, along Oloo Street for passport-related inquiries.
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Regional contacts are summarized below;
| Phone number | 0728307409 |
| P.O Box | – |
| Postal address | 30100 |
7. Embu Immigration office contacts
Can one apply for a passport at Embu? Yes, locals and foreigners can now apply and renew their passports at the Embu Immigration offices located next to the Office of Governor and the County Assembly building.
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Phone numbers and addresses are as follows.
| Phone number | – |
| P.O Box | 140 |
| Postal address | 60100 |
In addition to the seven immigration branches listed above are six diaspora immigration hubs in various states across the world.
- Berlin
- Dubai
- London
- Paris
- Pretoria
- Washington DC
That means that Kenyans in the diaspora no longer have to travel home for passport renewals.
Top 7 immigration services in Kenya
Apart from processing and replacing passports, the immigration office is a hub of many other services.
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You can now get these 5 services nearer to your place of residence.
- Issuance of passports and other travel documents
- Issuance of entry visas and registering non-citizens
- Declaring and deporting illegal immigrants
- Controlling entries and exits at airports, seaports and land border posts
- Granting Kenyan citizenship to qualified foreigners
- Provide diplomatic services to Kenya nationals and foreigners
- Issuance and renewal of work permits, residence permits, and related passes
Book easy and get your passport the smart way.
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A list of 7 immigration offices in Kenya is handy for among other services fingerprint appointments and passport-related inquiries.
