Living online is nearly a necessity in our global village world where social media trends and work-from-home arrangements are rampant. As a result, is a constant search for the best internet providers in Nairobi among digital-minded residents.
- READ ALSO: 10 Best internet providers in Kitengela.
Online workers, smart homeowners, researchers, and businesses represent the majority of internet seekers. Included in our list are the cheapest WiFi packages in Kenya for ease of comparison.
11 Best internet providers in Nairobi Kenya
Some of the factors we considered in coming up with the leading ISPs include WiFi speeds, reliability, and customer support.
- READ ALSO: 15 best WiFi providers in Kahawa West.
The best home internet providers in Nairobi are tabulated below alongside their phone contacts.
1. Zuku Internet packages & prices
Which WiFi is best in Nairobi? Zuku internet is by far the most affordable and accessible internet provider in Nairobi City.
- READ ALSO: Zuku internet packages in Kenya, Prices.
Launched in 2008, the Mwananchi Group-owned Zuku is already a preferred ISP in major towns across the country.
i. Home internet packages
These are internet-only plans.
| Speed | Prices |
| 10 Mbps | Ksh. 2,799 |
| 20 Mbps | Ksh. 4,199 |
| 60 Mbps | Ksh. 5,999 |
| 20 Mbps | Ksh. 4199 |
ii. Triple Play packages
These plans include TV channels on the internet offer.
| Speed | Prices |
| 10 Mbps | Ksh. 2,899 |
| 20 Mbps | Ksh. 4,399 |
| 60 Mbps | Ksh. 6,299 |
iii. Business packages
These plans are dedicated to large business and commercial clients.
| Speed | Speed |
| 10 Mbps | Ksh. 4,499 |
| 20 Mbps | Ksh. 5,599 |
| 50 Mbps | Ksh. 9,099 |
| 80 Mbps | Ksh. 13,099 |
| 120 Mbps | Ksh. 17,799 |
Notice that Zuku does not ask for installation fees from new customers.
Zuku customer care contacts
| Phone number | 020 5205205 |
| Zuku sales Tel | 0205 222 222 |
| Email address | support@zukufiber.co.ke |
You can also visit Zuku at its headquarters in Gateway Business Park Block E, along Mombasa Road in Nairobi City County.
2. Safaricom Home Fibre packages
Safaricom Fibre with bundled internet is empowering homes and businesses with fast internet.
- READ ALSO: List of Safaricom Home Fibre Packages.
The government, Vodacom, and Vodafone-owned Telecommunication Company offers the following plans. How much is Safaricom Wi-Fi per month?
| Plan | Speed | Prices |
| Bronze | 8 Mbps | Ksh. 2,999 |
| Silver | 20 Mbps | Ksh. 4,100 |
| Gold | 40 Mbps | Ksh. 6,200 |
| Diamond | 100 Mbps | Ksh. 12,499 |
Safaricom Fiber packages for business
| Speed | Prices |
| 3 Mbps | Ksh. 4,100 |
| 5 Mbps | Ksh. 5,799 |
| 10 Mbps | Ksh. 15,699 |
The newly introduced Fair Usage Policies are lately making Safaricom Plans less attractive to internet resellers.
- READ ALSO: 15 Best Internet Providers in Mombasa.
Even so, Safaricom offers the cheapest home WiFi in Kenya today.
Safaricom Fibre contacts
| Phone number | 400 |
| Email address | safaricomhome@safaricom.co.ke |
3. JTL Faiba internet plans
Jamii Telecommunications Limited popularly called JTL Faiba is a high-speed internet broadband for homes and businesses with a constant need for online presence.
- READ ALSO: List of JTL Faiba WiFi packages.
The bundle plans are also available with 5G MiFi for wireless access.
Faiba Home plans
| Speed | Prices |
| 30 Mbps | Ksh. 5,250 |
| 50 Mbps | Ksh. 10,500 |
| 75 Mbps | Ksh. 15,750 |
| 125 Mbps | Ksh. 21,000 |
JTL Faiba monthly bundles
| Bundles | Prices | Duration |
| 225 GB | Ksh 6,000 | 90 days |
| 140 GB | Ksh. 4,000 | 60 days |
| 100 GB | Ksh. 3,000 | 60 days |
| 65 GB | Ksh. 2,000 | 30 days |
| 30 GB | Ksh. 1,000 | 30 days |
| 15 GB | Ksh. 500 | 10 days |
| 8 GB | Ksh. 300 | 7 days |
| 2.5 GB | Ksh. 100 | 3 days |
| 1 GB | Ksh. 50 | 1 day |
| 225 MB | Ksh. 20 | 1 day |
| 100 MB | Ksh. 10 | 1 day |
| Unlimited | Ksh. 150 | 3 hours |
JTL Faiba contacts
| Phone number | 0747585100 |
| Telephone | 0208405100 |
| Email address | csc@jtl.co.ke |
4. Access Kenya internet
At least 10 years of service qualifies Access Kenya as a premier internet provider in the country.
- READ ALSO: List of Liquid Telecom Packages.
Access Kenya sells internet in major estates under the brand name surf.
Surf – Access Kenya internet packages prices
| Speed | Prices |
| 5 Mbps | Ksh. 999 |
| 10 Mbps | Ksh. 1,999 |
| 20 Mbps | Ksh. 3,999 |
Access Kenya contacts
| Phone number | +254203750200 |
| Email address | info@accesskenya.com |
Access Kenya rebranded under Dimension Data is now a holistic ICT solution company. The ISP deals with among other services cyber security.
5. Poa Internet plans
Poa is a unique internet service provider targeting the streets as opposed to businesses in the corporate sector.
| Speed | Prices | Duration |
| 1GB | Ksh. 20 | – |
| 4 Mbps | Ksh. 1,500 | Monthly |
With about 10,000 hotspots across the city, Poa Internet WiFi installation in Nairobi is Ksh. 3,500. Those connecting to the hotspot do not need to pay these charges.
- READ ALSO: Poa Internet Packages & Coverage.
A free daily internet capped at 100 Mbps is a bonus for those nearby Poa servers.
Poa Internet contacts
| Phone number | 0730762762 |
| Website | https://poa.co.ke |
| Email address | support@poainternet.net |
6. Elink Technologies Company Limited
| Speed | Prices |
| 7 Mbps | Ksh. 2,500 |
| 11 Mbps | Ksh. 4,000 |
| 15 Mbps | Ksh. 6,500 |
Apart from internet services, Elink is a specialist in data, voice, and video networking.
Elink Networks contacts
| Phone number | 0715 452101 |
| Website | https://elinktechnologies.co.ke |
| Email address | info@elinktechnologies.co.ke |
7. Skynet Broadband Kenya
The ISP speeds are as high as 60Mbs and its prices are as low as Ksh. 6,800.
| Speed | Prices |
| 7 Mbps | Ksh. 2,500 |
| 11 Mbps | Ksh. 4,000 |
| 15 Mbps | Ksh. 6,500 |
Skynet relies on VSAT, fibre, HFC, & WiMAX to deliver high-speed internet to its clients.
Skynet contacts
| Phone number | +254716634622 |
| Founded | 2003 |
| Website | http://skynet.co.ke |
Skynet connectivity is far-reaching in East and Central Africa.
8. Telkom Kenya unlimited internet
Telkom tops the list of bundled home WiFi providers.
- READ ALSO: Telkom WiFi Packages & Prices.
Below are the prices and expiry limits.
| Bundles | Prices | Duration |
| 500 GB | Ksh. 5,500 | 30 days |
| 400 GB | Ksh. 4,000 | 30 days |
| 100 GB | Ksh. 6,000 | 90 days |
| 50 GB | Ksh. 3,000 | 30 days |
| 30 GB | Ksh. 2,000 | 30 days |
| 12 GB | Ksh. 1,000 | 30 days |
| 5 GB | Ksh. 250 | 24 hours |
Notice that some Telkom internet packages have a Fair Usage Policy cap.
Telkom Kenya contacts
| Phone number | 100 |
| Telephone | 0202221000 |
| Website | https://telkom.co.ke/ |
| Email address | CustomerCare@telkom.co.ke |
9. Hai Internet packages
Hai Internet is synonymous with Liquid Telecom which is excellent for home and business WiFi solutions.
| Speed | Prices |
| 5 Mbps | Ksh. 2,499 |
| 10 Mbps | Ksh. 3,499 |
| 25 Mbps | Ksh. 5,199 |
| 50 Mbps | Ksh. 6,839 |
| 100 Mbps | Ksh. 11,999 |
Hai Internet Contacts are as follows
| Phone number | +254709500500 |
| Address | Sameer Business Park |
| Telesales@liquidtelecom.com |
10. Tabana Wireless internet
Tabana internet is pocket friendly with plans ranging between Ksh 800 and Ksh. 4,099.
- READ ALSO: 15 Best WiFi Providers in Kasarani.
Founding executives Richard Wanekeya and Wanekeya Maloba are passionate investors in diverse technology.
Tabana wireless contacts
| Phone number | +254700117361 |
| Founded | 2014 |
| Address | Sameer Business Park |
| support@tabanawireless.co.ke | |
| Website | https://tabanawireless.co.ke |
You can as well visit Tabana Wireless headquarters at Urban Point Hotel, 6th Floor in Pumwani, Nairobi.
11. Mawingu WiFi Internet Packages
Founded in 2012, Mawingu is now a trusted ISP in the capital city of Kenya.
- READ ALSO: Best Mawingu WiFi Packages.
Coverage is mostly concentrated in major towns within Central and Eastern Kenya
| Home Packages | Prices |
| 5 MBPS | Ksh. 2,499 |
| 10 MBPS | Ksh. 3,999 |
| 20 MBPS | Ksh. 5,999 |
Mawingu internet contacts
| Phone number | +254704100400 |
| Telephone | 0111194000 |
| info@mawingu.co |
Call Mawingu for customized business plans.
- READ ALSO: Internet Service Providers in Kenya – List.
The long list of ISPs in Kenya is not complete without Zuku, Safaricom, JTL Faiba, and Access Kenya on top. These are no doubt the best Internet providers in Nairobi City County.
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